A couple hours later on we discovered the sculpture was damaged, they usually later uncovered the damaged items inside of their vacuum. After i initial contacted the company I spoke with Nicolas, he apologized but two weeks later Once i brought the subject again up I had been directed to somebody referred to as German, who refused to get accountability, saying their team did not crack the sculpture, Regardless of clear evidence to the contrary. They presented a $a hundred and five credit, which we accepted, but they have not dedicated to masking the maintenance costs for the product their staff harmed.
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